April 2021
April 2021
April 2021

Summary

The transformation of the insurance industry requires a strategic combination of AI and smart data-driven technologies that will help continuously innovate, build competitive advantage, and adapt to the evolving digital landscape. Let’s take a closer look into the future of insurance.

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The problem, equally, is one of mindset, where people see digital as an end as opposed to a means, setting projects up for failure. Adoption remains the first step, but it is doomed to fail without specific use cases in mind.3

Enterprises looking to begin their journey should work with partners capable of demonstrating sectoral expertise and consulting capabilities. They must also complete an honest assessment of their organization’s maturity and readiness for such change. Perhaps the time is ripe for introducing a new leadership role with the mandate of spearheading AI and automation projects substantiated by business cases.